Referral

The OSS strives to provide all information requested in house and will actively source that which is not readily available. However, on occasion where it is deemed necessary or more suitable for an alternative agency/organisation to provide the information/service or respond to the request, an appropriate referral will be made – for example where a client might ask specifically for counselling an appropriate referral will be made to a counselling service. This may involve either the arrangement of an appointment or the signposting of the agency to the client.

The OSS strives to provide all information requested in house and will actively source that which is not readily available. However, on occasion where it is deemed necessary or more suitable for an alternative agency/organisation to provide the information/service or respond to the request, an appropriate referral will be made – for example where a client might ask specifically for counselling an appropriate referral will be made to a counselling service. This may involve either the arrangement of an appointment or the signposting of the agency to the client.

The OSSCork accepts referrals from a wide variety of professionals, for example, GPs, Gardai, Citizen’s Information Centre etc. Clients are also welcome to self-refer.

The services outlined above are offered through:
A.the telephone helpline (Freephone No: 1800 497 497*) and
B.One on One Support sessions via appointment or walk-in.

Note: the freephone number is free of charge from both landline and mobile. It will not appear as a dialled number on an itemized landline bill but will need to be deleted from the call register list on the mobile













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